Amazon Virtual Customer Service Bhopal
Full-Time @Madhya Pradesh Jobs in BPO Shortlist Email JobJob Detail
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Offered Salary 15000
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Career Level Virtual Assistant
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Experience 0 - 1 Years
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Gender Any Gender
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Industry Customer Service & BPO
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Qualifications Bachelor Degree
Job Description
Amazon Virtual Customer Service work from home jobs in Bhopal
Description:
Amazon Virtual Customer Service Work from Home jobs in Bhopal Looking for candidates who can Work from Home in a rotational shift base. The rotational shift base of the Amazon Virtual Customer Service jobs in Bhopal is Night Shift Allowance (If Applicable), Overtime Allowance (If Applicable), Annual Meal Card. Virtual Customer Service candidates liable to solving problems of the Customer, through Virtual in Amazon Virtual Customer Service Work from Home jobs in Bhopal.
The minimum qualification is 10 + 2. Any graduate
Shifts: Rotational
Benefits:
Night Shift Allowance (If Applicable), Overtime Allowance (If Applicable), Annual Meal Card.
Preferred Criteria:
- Candidate should be a self-driven, motivated and task-driven individual who can learn fast and operate with minimal support from Manager and Lead.
- Candidate should ensure uninterrupted internet connectivity during the working shift so as to ensure maximum productivity
- Candidate should ensure a ‘Work-like’ environment with no disturbance during the work hours.
Eligibility Criteria
- Minimum qualification required 10+2
- Fresher’s / Experience candidates can apply
- Experienced candidates will have to provide relevant documents
- Any candidates who cannot provide relevant experience/education documents will not be considered
- Excellent written and verbal communication, comprehension and problem-solving skills
- Flexible to work in night shifts / rotational shifts. Shift rotation happens every 2-3 months
- Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.
- All contractual employees will be on the company”s payroll, the contract period will range between 4 months to 12 months.
- Candidates applying for the role should be above 18 years of age
Candidate Should:
- Have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Have the Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Have the ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Be flexible with the working schedule; may be expected to work weekends, holidays and events
Job Type: Full-time
Salary: ₹169,000.00 to ₹230,000.00 /year
Experience:
- Voice Process: 1 year (Preferred)
- BPO: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Shifts:
- Any (Required)
Job Offering Company: Client of CareerBrain Bhopal, Madhya Pradesh, India
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