Freshers Virtual Customer Service Associate jobs in Bhopal
Part-Time @Madhya Pradesh Jobs in IT Services Shortlist Email JobJob Detail
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Offered Salary 15000
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Career Level Associate Staff
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Experience 0 - 1 Years
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Gender Any Gender
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Industry Computer and IT
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Qualifications Higher School
Job Description
Freshers Virtual Customer Service Associate jobs in Bhopal, Madhya Pradesh
Job Description
Freshers Virtual Customer Service Associate jobs in Bhopal looking for candidates who can work from home in a rotational shift base. It focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
Eligibility Criteria
Experienced candidates will have to provide relevant documents
Freshers / Experience candidates can apply
Should Eligibility for Customer Service Associate
Minimum qualification required 10+2
Excellent written and verbal communication, comprehension and problem-solving skills
Flexible to work in night shifts / rotational shifts. Shift rotation happens every 2-3 months
Any candidates who cannot provide relevant experience/education documents will not be considered
Candidates applying for the role should be above 18 years of age
Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.
All contractual employees will be on the company’s payroll, the contract period will range between 4 months to 12 months.
Minimum qualification : 10 + 2. Any graduate
Shifts: Rotational
Benefits:
- Night Shift Allowance (If Applicable)
- Overtime Allowance (If Applicable)
- Annual Meal Card.
Preferred Criteria:
- Candidate should ensure a ‘Work-like’ environment with no disturbance during the work hours.
- Candidate should be a self-driven, motivated and task-driven individual who can learn fast and operate with minimal support from Manager and Lead.
- Candidate should ensure uninterrupted internet connectivity during the working shift so as to ensure maximum productivity
The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.
Candidate Should:
- Demonstrates interpersonal skills with a diverse customer base
- Have the Ability to empathize with and prioritize customer needs
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Have the ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Have the Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
- Have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Be flexible with the working schedule; may be expected to work weekends, holidays and events
Salary: INR 1,75,000 – 2,25,000 PA.
Industry: Internet / Ecommerce
Key skills
- Attendance
- Leadership
- Customer Service
- Customer Support
- Problem Solving
- Night Shift
- Benefits
- Conflict Resolution
- Verbal Communication
- Interpersonal Skills
Job Offering Company: Hyrefox Consultants Private Limited Bhopal, Madhya Pradesh, India
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Required skills
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